Discover the Aizan EMA voice advantage

solutions@aizan.com | 1.866.799.9222

More EMA features [pdf]

EMA in action case studies:
Contact centre collects overdue
loans.

Direct marketing company organizes
campaigns.

Enhanced Messaging Application (EMA) broadcasts calls, interactive voice messages, emails and short messages to thousands of clients, prospects, employees or other stakeholders across North America. Using the telephone, EMA enables rapid interaction with your target audience in the language of your choice.

Use EMA for sales and marketing, customer support, information delivery, urgent response, debt collection or other communication requirements. EMA helps you boost sales and customer satisfaction, improve employee communication, enhance staff productivity and reduce telecom operating costs.

Administrators use EMA’s secure web-based control panel to build contact lists in minutes or to import contacts from a database, customize messages for various lists and set message delivery dates and times. You can create broadcast message from an English text message source and leave one message if your call is answered or another if you reach voice mail. Hot key connection lets recipients connect to live help with the press of a button and Feedback Polls allow called parties to provide quick feedback by touch-tone entry.

Fully hosted, secured, supported and maintained by Aizan, EMA is not affected by issues that could have a negative impact on outbound calls. You get the features of an outbound call system without investing in equipment or maintenance, and you pay only for the time you use.

EMA is part of the Aizan Voice Assurance Suite, which also includes AUTOMATED VIRTUAL ATTENDANT (AVA), CALL ALLOCATOR, INFOLINE, Keep Originator On Line (KOOL), Virtual Contact Center (VCC), Virtual Fax Manager (VFM), and other products.

Listen in on EMA at work

Discover the Aizan EMA voice advantage: click here | 1.866.799.9222

Aizan. Providing voice solutions for:
Business continuity | Marketing initiatives | Client care relations | Business process improvement

Call 1.866.799.9222 or visit www.aizan.com today for more information on how
Your Hosted Voice Advantage can help you achieve your goals.

solutions@aizan.com
101-1725 Sixteenth Avenue, Richmond Hill, Ontario, Canada L4B 0B3

1.866.799.9222 | www.aizan.com