Call Centre
An extensive Call Centre capability is embedded into OVC,
providing full cloud based call centre functionality.
By using our WebPhone, all your agents need is a computer and a decent internet connection.
No matter where they are located.
Features
WebPhone
A web phone that is fully web based with no browser plugin or software download.
Cloud ACD
A leading edge Cloud ACD capability with all the call centre functionality possible. All web based no hardware.
Omni Channel
Ability to server voice, text and email queues from one interface, providing a holistic data set and metrics.
Reporting & Dashboards
Real-time reports and dashboards that are customizable and provide all the call centre key metrics.
Need a WebPhone?
Contact us today.
