An extensive Call Centre capability is embedded into OVC,
providing full cloud based call centre functionality.
By using our WebPhone, all your agents need is a computer and a decent internet connection.
No matter where they are located.
A web phone that is fully web based with no browser plugin or software download.
A leading edge Cloud ACD capability with all the call centre functionality possible. All web based no hardware.
Ability to server voice, text and email queues from one interface, providing a holistic data set and metrics.
Reporting & Dashboards
Real-time reports and dashboards that are customizable and provide all the call centre key metrics.