Updated May 2026
Aizan Technologies Inc. is committed to identifying, removing, and preventing barriers to accessibility for employees, clients, partners, and members of the public. As a Class T3 regulated entity under the Accessible Canada Act (ACA), we continue to integrate accessibility considerations into our operations, workplace practices, communications, and customer interactions.
This second Accessibility Progress Report outlines the actions and ongoing initiatives undertaken by Aizan Technologies since the publication of our previous report. It also describes our consultation activities, feedback processes, and the steps we continue to take to improve accessibility and inclusion across the organization.
Aizan Technologies recognizes that accessibility is an ongoing responsibility requiring continuous evaluation, engagement, and improvement. We remain committed to fostering an environment where all individuals are treated with dignity, independence, and equal opportunity.
2.1 Built Environment
Aizan Technologies continues to review the accessibility of its physical work environment to help ensure employees and visitors can safely and comfortably access our facilities when required. Our employees work remotely, which reduces regular reliance on the physical office environment. During the reporting period, we:
Going forward, Aizan plans to circulate biannual employee surveys to help identify accessibility concerns, accommodation needs, and opportunities for improvement.
We remain committed to identifying opportunities for improvement and preventing new physical barriers from being introduced into the workplace.
2.2 Information and Communication Technologies (ICT)
Accessibility considerations continue to be incorporated into Aizan Technologies’ digital communications and technology practices. During the reporting period, we:
Aizan Technologies remains committed to improving the accessibility of its digital environment and reducing barriers related to information and communication technologies.
2.3 Employment
Aizan Technologies continues to support inclusive employment practices throughout recruitment, onboarding, and employment processes. During the reporting period, we:
We remain committed to fostering an inclusive and respectful workplace that supports employees of all abilities.
2.4 Customer Service
Accessibility remains an important component of how Aizan Technologies delivers services and support to clients and users. During the reporting period, we:
Aizan Technologies is committed to providing accessible, responsive, and inclusive service experiences for all individuals.
In preparing this progress report, Aizan Technologies consulted internally with members of management and operational teams responsible for workplace practices, communications, customer support, and organizational operations. Consultations were conducted through virtual and in-person discussions and included:
Aizan Technologies also considered accessibility perspectives raised through ongoing workplace discussions and accommodation processes throughout the reporting period.
We recognize the importance of continued engagement and consultation in supporting accessibility improvements across the organization.
Aizan Technologies maintains processes for receiving accessibility-related feedback from employees, clients, users, and members of the public. Feedback may be submitted through:
All accessibility feedback is reviewed by appropriate internal teams, including operational, technical, and management personnel, to help identify opportunities for removing barriers and preventing new barriers.
Unless submitted anonymously, feedback will be acknowledged in the same format in which it was received.
During this reporting period, Aizan Technologies did not receive any formal accessibility-related feedback submissions from members of the public requiring changes to policies, programs, practices, or services.
We remain committed to maintaining accessible feedback mechanisms and encouraging ongoing input regarding accessibility improvements.
Questions, comments, or feedback regarding this Accessibility Progress Report or Aizan Technologies’ accessibility initiatives may be directed to:
Accessibility Officer
Aizan Technologies Inc.
200-214 Adelaide Street West
Toronto, Ontario M5H 1W7
Email: acafeedback@aizan.com
Telephone: 1-866-799-9222
This Accessibility Progress Report may be made available in alternate formats upon request, in accordance with the Accessible Canada Act and the CRTC Accessibility Reporting Regulations.
