With over twenty years of creating voice and messaging solutions, we assist businesses of all sizes improve their customer experience. Our voice systems route over 480 million telephone calls annually, representing over 1.2 billion minutes of call time!
Our integrated suite of voice and messaging solutions direct calls more intelligently and utilize the most preferred and effective communication channels.
We understand the value in enhancing a customer’s experience throughout the entire voice and messaging journey.
Qtivity is an in-queue entertainment platform, designed to customize and elevate the in-queue experience, driving higher levels of customer satisfaction and forever changing the paradigm of the on-hold experience.
Streamline communication with your customers by offering them the ability to engage your company through the conduit they prefer. Access the power of SMS Marketing to transform your customer connection.
Today’s IVR responds to calls more quickly, handles fluctuating call volumes and directs client inquiries more intelligently. Adaptable to your needs, including language preferences and the ability to self-configure features.
Toll Free + Local# Provisioning
A centralised place to keep and manage all your Telco assets, no matter who your carrier is. We interconnect with multiple carriers, providing an extensive network in the U.S. and Canada. Get in touch to learn more.
Fax
Manage faxes without the additional cost of dedicated phone lines and hardware. Aim Fax solution allows you to send and receive faxes through your email account or our web portal. Get in touch to learn more.
IoT
A single point of management of IoT services for all devices. Centrally manage your SIM cards in one secure environment, while providing visibility into their real-time SIM usage.